Last Updated: September 20, 2024

Xpert Business Solutions (“Xpert Business Solutions,” “we,” “us,” “our”) is committed to protecting the personal and business information you share and/or store with us. This Privacy Policy applies to transactions, activities, and data gathered through the Xpert Business Solutions Website and any interaction you may have with our related social media accounts. Please review this Privacy Policy periodically as we may revise it without notice.

Information We Collect

We collect personal information for various purposes, including, but not limited to: billing, product and service fulfillment, understanding customer needs, improving our website, enhancing products and services, and communicating with customers about our offerings.

Personally Identifiable Information You Provide

We do not collect personally identifiable information (e.g., name, email address, contact details) unless you voluntarily provide it. If you send us an email or fill out a form on our website, we may use that information to respond to your request or provide the services you’ve asked for. You may withdraw your consent at any time, as outlined below.

Account Registration Information

Some services on the Xpert Business Solutions website may require you to disclose certain personal information, such as a unique email address and demographic information (e.g., ZIP code, age, job industry), for identification and account registration purposes.

Billing and Credit Card Information

We collect and store billing information, including your name, address, email address, credit card details, and other payment-related data to process payments for services. This information will be shared only with third parties necessary to complete the transaction (e.g., payment processors). We will not disclose your billing information unless required by law.

How We Use Your Information

The information we collect is used to:

• Enable your use of our services

• Conduct demographic and marketing analyses to improve our relationship with customers

• Customize user experiences and target advertising to relevant users

• Communicate with you about product updates, features, and relevant information

Direct Communication

We will periodically send you emails, texts, or other forms of communication related to the products or services you have purchased from Xpert Business Solutions. You may also receive information about other products or services that we believe may be of interest to you.

How to Access, Correct, or Delete Your Information

If you wish to access, correct, object to, restrict, or delete personal information that you have previously provided, or if you would like to receive an electronic copy of your personal data, you may contact us at info@xpertbusinesssolution.com with the subject line “Data Subject Request.” Please note that we may need to retain certain information for legal or business purposes.

Your Choices Regarding Information Use

You may opt-out of receiving marketing-related communications by emailing us at info@xpertbusinesssolution.com. We will honor your request as soon as reasonably possible. However, you may still receive transactional or service-related emails that are necessary for your use of our services.

Data Retention

We retain personal information as long as necessary for the purposes for which it was collected or as required by law. Factors determining retention periods include the length of your relationship with us, legal obligations, and any applicable statutes of limitation.

Security of Your Information

We take reasonable precautions to protect personal information. However, no method of data transmission or storage is entirely secure. You transmit information at your own risk.

Social Media Features

Our website may use social media features (e.g., Facebook Like button). These features may collect your IP address, track your browsing on our site, and may set cookies. Interactions with these features are governed by the privacy policy of the third-party provider.

Third-Party Payment Processors

Payments are processed through third-party payment processors. These entities collect your payment information directly, and it is subject to their privacy policies.

Links to Third-Party Sites

Our website may contain links to third-party websites or services, which are not governed by this Privacy Policy. We are not responsible for the privacy practices of third parties.

Third-Party Vendors

We use third-party vendors, such as Facebook and Google, to assist in providing our services. You should review their privacy policies for more details. To request a list of our third-party vendors, email us at info@xpertbusinesssolution.com.

Cross-Border Data Transfers

By using our services, you understand that your information may be transferred to, stored, or processed in countries outside your residence, including the United States, with different data protection laws.

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from children under 13.

Amendments

This Privacy Policy may be updated periodically. Changes will become effective 30 days after being posted unless immediate changes are necessary.

Contact Information

For any questions regarding this Privacy Policy, please contact us at info@xpertbusinesssolution.com.